Entrepreneur · Author · Speaker

Sergey Poltev

I help business owners build capable teams and use technology to grow with more freedom.

Systems. Delegation. Freedom.

Author of Hack Proof Ottawa Business Journal Forty Under 40 (2021) Founder & CEO, VA Desk Based in Ottawa
Sergey Poltev holding his book Hack Proof

My story

I knew how to work hard. I had to learn how to build differently.

When I arrived in Canada from Russia, I had $500 and a month to find a way to support myself. I went door to door, built my career in technology and grew a business to a million dollars in revenue.

What I hadn’t built was a business that could work without me. I wasn’t running a system. I was the system. Today I help business owners bring people, systems and technology together so the business depends less on one person.

Read my full story →

What I help owners do

Build a business that depends less on you.

Systems

Build simple, repeatable systems so the business doesn’t need you for every decision.

Delegation

Let go of the work that keeps you stuck, and build a team you can rely on.

Freedom

Put your time back into leadership, relationships and the life outside your business.

How I work with owners

Four steps to get yourself out of the bottleneck.

Delegation isn’t a shortcut. It’s a disciplined decision about where your time creates the most value.

01

Time study

See where your week actually goes.

02

Replacement ladder

Decide which responsibilities leave your plate first.

03

Offshore or local hire

Choose the right staffing model for each role.

04

Reinvest the time

Put recovered hours into leadership, relationships and growth.

What matters to me

People first, with technology working for them.

Freedom

A business should give its owner more life, not less.

Impact

Good work should make a real difference for the people it touches.

Connection

Technology, including AI, works best when it brings people closer instead of replacing it.

Speaking

Practical talks for business owners and leadership teams.

  • Delegation and building a team that runs without you
  • People and AI: using technology to support your team, not replace it
  • Practical cybersecurity for business owners, without the fear
Sergey Poltev speaking on stage
Hack Proof book cover

The book

Hack Proof

Cybersecurity for business owners, in plain language.

Get the book →

Newsletter

The Delegation Edge

Practical lessons on people, delegation and technology for owners who want their time back.

My businesses

The companies behind the lessons.

VA Desk

Founder & CEO

Remote team staffing for growing businesses, from one role to a full team.

Visit VA Desk →

CapitalTek

Founder & CEO

Managed IT and cybersecurity for growing businesses, including urgent cyber incident support.

Visit CapitalTek →

Heartfelt IT

Founder & CEO

IT and cybersecurity support for nonprofit organizations.

Visit Heartfelt IT →

Let’s talk about your business.

Whether you’re planning an event or ready to step out of the day-to-day, start with a conversation.

Sergey Poltev Systems. Delegation. Freedom.
© 2026 Sergey Poltev · Ottawa, Ontario